Technical Support
This service is always a 1 time charge of $115.00 USD per-visit for up to 2 hours of trouble shooting, maintenance, or both and then $45.00 USD per extra hour past 2 hours. For remote trouble shooting we charge $35.00 USD per hour spent trouble shooting your system. We offer a money back guarantee if we cant fix your problems we will refund you the total amount of your repairs and fixes.
The on site support cost includes a $25 trip charge for every visit automatically. If you require support and live outside the Denver Metro Area the trip charge will be increased if needed to cover to and from site travel.
What we can fix
We work to support as many people as possible by having the knowledge to repair as many systems devices and configurations as possible. Some things we will support:
Trouble Shooting Internet Issues
Fixing and Replacing WiFi and Network Systems
Working with ISPs (internet Service Providers) to provide internet to your home.
Diagnosing PC and Laptop Issues
PC and Laptop Repairs
Installing and configuring Software on your personal devices
Remote Windows and Mac Support
Professional TV Mounting
Add Ethernet Plug-In Location
Add Coaxial Plug-In Location
If You Need Help With An Issue Not Listed Here Please Call Us To Find Out If We Can Help You!
Support Line: +1 (720) 797 7770
Quick Turn around
For on-site and in-person repairs we work to reach out to you within 4-6 hours of your request to schedule your repair to assist you in your repair within 48 hours. For Emergency Repairs please call our support line directly at +1 (720) 797 7770
For online and remote support we aim to respond to your ticket within 2 hours and to have your issue resolved within 24 hours with a max of 72 for remote shipped physical repairs.
We help everone
We support personal users with all of our expertise areas.
Additional Services (monthly Cost)
Antivirus (Webroot or Bitdefender)
Webroot Basic - $4/Month/Computer
Bitdefender Basic - $5/month/computer
Bitdefender Advanced - $10/Month/Computer
Remote Support Plan
Basic Plan 3hr/month for $90/month
Premium Plan 6hr/month for $175/Month
On-Site Support Plan
Basic Plan 3hr/month for $110/month
Premium Plan 6hr/month for $250/Month